Respond
Content creation, social media management & marketing support
What started as short-term cover grew into several years of working alongside Respond, supporting the agency across multiple client accounts.
Working as an extension of their team, I helped manage social media and email content for a variety of businesses, quickly getting to know their audiences, individual brand voices and ways of working.
From planning, writing and scheduling social media posts to creating email campaigns, writing blogs, sourcing imagery and publishing content, I provided the practical, hands-on support that helped keep everything moving.
My role:
Social Media Management: Planning, creating and scheduling social media content across multiple client accounts and platforms.
Blog Writing: Researching, writing, sourcing imagery and publishing blog content for clients.
Email Marketing: Creating and scheduling email newsletters and marketing campaigns.
Campaign Support: Helping deliver seasonal promotions and marketing campaigns, including offers and other key sales events.
Ad-hoc Marketing Support: Providing flexible, day-to-day support to the agency team, including liaising directly with clients when needed.
Over time, I became a trusted part of the team, taking ownership of projects, communicating directly with clients and making sure content was delivered consistently and with care.
It was a lovely working relationship built on mutual trust, good communication and a shared commitment to doing great work.
“Amy made a pivotal contribution to our business, acting as our in-house copywriter, planning, writing and scheduling social copy for multiple brands over the past few years. Amy also wrote a variety of regular blog posts, sourcing imagery and publishing for some of our key clients. Amy’s personable, reliable and creative approach gave us the confidence to work with her and also to entrust her with liaising with our clients directly. Amy is a really lovely human being, she’s great to work with, a good communicator and gets the job done in a timely, thoughtful way. Thank you Amy for all of your efforts!”